Thistle Hill: What is our New Brand All About?

As CFO Kasey Andrew explains, Thistle Hill is more than a logo. It's a way of life.

            A Clear Cut Above     

 

We are excited to introduce you to the newest brand of the United family, representing the Hospitality and Leisure sector of our company. Thistle Hill is a philosophy that guides everything we do in our business, from an unparalleled focus on the customer experience to offering premier playing conditions and products. We are looking forward to building upon that foundation with the course renovations planned over the next two years and providing a luxurious escape for all of our guests to enjoy.

At Thistle Hill properties, customer service isn't just about resolving issues or answering questions; it's about building relationships and exceeding expectations at every touchpoint. We understand that each customer is unique, with their own preferences, needs, and challenges. That's why we dedicate ourselves to attentive listening, thorough understanding, and service tailored to meet your specific needs. Whether it's offering personalized recommendations, providing expert advice, or going the extra mile to ensure your satisfaction, we're committed to delivering exceptional service that delights and surprises.

But our dedication to the customer experience doesn't stop there. We're constantly looking for ways to innovate and improve, whether it's streamlining our processes, introducing new services, or leveraging technology to enhance convenience and efficiency. By staying ahead of the curve and anticipating your needs, we're able to continuously raise the bar and set new standards for excellence in customer service.

                                                                                                          

At Thistle Hill properties, your happiness isn’t just a goal; it’s at the very core of who we are. It’s woven into every aspect of our business and drives everything we do. We wholeheartedly believe that when we make your experience our top priority, everyone wins –our valued guests, our hardworking team members, and our entire operation.